Buyers Information

Installation & Delivery

  • Bringing Jacuzzi® into your home

    To ensure that the hot tub you buy is delivered & installed in a professional manner we’ve put together an extensive overview of what’s needed. This includes everything from your initial showroom visit & site surveys to installation & aftercare.

    With over 15 years experience & knowledge of the hot tub industry, we have honed and perfected the entire process. Making sure that the hot tub you buy is based on suitability – not spend – and that every stage runs smoothly and without worry for you.

  • Begin with a visit to Kettering or Bagshot

    Spending time in one of our showrooms is the best way to identify the right hot tub for your home & lifestyle. Our expert sales staff will guide you through the ranges, focussing on the unique features and how each one benefits you. This is our opportunity to tailor a hot tub exactly to your needs and we do this is in a friendly & straightforward way. Covering off every aspect from shell colours to running costs, we aim to give you a 360°view of hot tubs, so you have all the information you need to make the right choice.
  • Ordering your preferred hot tub

    With your hot tub specifications all sorted, we’ll place your order and arrange your payment options. There’s a range of finance available you may wish to use, so we’ll take you through them all, recommending the most suitable way for you to own your very own Jacuzzi® hot tub.
  • Site surveys & ground work

    When the paperwork is complete, we will arrange a home visit to do a site survey and help ensure the hot tub is situated in the ideal part of your garden. From this point on it’s about laying the solid flat base, setting up the electrics and making sure that you have a water supply near by. We keep in touch with all customers throughout this stage to help keep any work on track and answer any questions that may have arisen during this part of the preparation.
  • Installation

    Hydrolife has a dedicated installation team with over a decades worth of experience at delivering and connecting Jacuzzi® hot tubs. They will take control of the process at this stage, liaising with you regarding delivery times… which is organised to fit in around you. They will call you 48 hours before delivery, with a reminder of the delivery slot & the access they’ll need, then it’s time to bring your hot tub.

    Delivered with care and wrapped in secure protective packaging, this is the beginning of the half-day installation. Our team then gently manoeuvres the hot tub into position and connects up the electrics. All that’s left to do then is fill with water and take you through the running instructions.

  • Aftercare

    It is important to Hydrolife that we continue to help you get the most out of your Jacuzzi® hot tub. This begins with an on-site visit 7-10 days after installation to check on the unit, answer any queries that may have arisen and run you through chemical usage for keeping the water pristine.

    We then provide a quarterly newsletter to keep all customers up to date with what’s happening within Hydrolife and the latest technology & chemical developments from Jacuzzi®.

    And please remember, should you need us at any point, you can call us, email or come into your local showroom again.


Happy Hydrolife customers

The benefits of owning a Jacuzzi® are all fantastic, however, this is not enough for us! At Hydrolife your experience from the very start should also be fantastic! From the moment you browse our website, to stepping foot in our award-winning showrooms to the on-going expertise you receive, every step of the way should leave you feeling as highly valued as you really are!

Mr TM, Customer from Woking

“Our Jacuzzi is every bit as good as I hoped. I found the whole experience very pleasant, from being helped to select the best model, discussing benefits of hydrotherapy and suitability for my wife and her skin condition, to the careful installation and discussion of maintenance, hints and tips, to getting in for the first time… We’ve already enjoyed the benefits!! Many thanks.”

Mrs AC, Jacuzzi customer from Bracknell

“If you’re undecided about a Jacuzzi – don’t be! It was the best decision we have made as a family…”

Mrs KP, Jacuzzi customer from Guildford.

“Our gorgeous Jacuzzi J375 that we bought from Jacuzzi Longacres is simply…bliss! We tried others before we bought, but found the Jacuzzi to be far superior. In particular, we found the seats to be more comfortable and the water quality was improved due to the ClearRay system”

The continual search for excellence in hydrotherapy

From the very beginning when hydrotherapy was used to help alleviate the severe pain of a family member. Jacuzzi® has embraced this massage technology, developed its potential and created a range of hot tubs to harness it.

For over 60 years this pioneering spirit has seen the brand grow into a global success story. Seeing them firmly established as the most recognised hot tub supplier to not just homes, but the holiday and leisure industry too.

Seat Variations

Seat Variations

Jacuzzi® offer jet and seat variations across their models, depending on the deep tissue massage you want to achieve from your hot tub.

Bold back jets offer ample massage coverage for relaxation while strategic jets at the neck relieve tension and strain.

Complete Coverage Back Seat

Complete Coverage Back Seat

Targeting key areas of the neck, shoulders and back, this seat delivers full back coverage.

Targeted shoulder relief and large muscle coverage down the spine eliminates stress and strain.

Helping you live the Hydrolife

To help you buy your Jacuzzi® hot tub, Hydrolife provide a range of finance options to spread the cost, as well as running seasonal promotions to help you save money. Our current deals are shown below, please keep checking this page, our blog and popping on store to see all the latest offers.


Enjoy up to 4 years with 0% across the Jacuzzi® range

J335IP, Priced at £11,749, minimum deposit £3,000, 48 monthly payments £182.27. Outstanding balance £8749. Price includes standard delivery, installation, steps and cover lifter

Buy Now, Pay later

Buy now, pay nothing until next year with £100 deposit*

*With £100 deposit required and payments deferred for 12 months from date of delivery, after 12 months the original balance can be settled interest free +£29 exit fee. If not settled fixed interest at 19.9% APR will be applied for 120 months. Subject to status.

Finance is available across our entire range of products. Credit is subject to application and status. Terms and conditions apply. Authorised and regulated by the Financial Conduct Authority. Ergo Group Ltd acts as a credit broker and not the lender. Credit is provided by Hitachi Capital Consumer Finance, a division of Hitachi Capital (UK) PLC authorised and regulated by the Financial Conduct Authority.