• Hydrolife Club

    Join the exclusive Hydrolife Members Club

    One of the many benefits of buying your Jacuzzi® hot tub from Hydrolife is the opportunity to join our exclusive members club. For just £30 a month, you gain access to benefits & services that are not available to other customers.

    The Hydrolife Members Club includes:
    • A Free Full Annual Service Yearly
    • ClearRayTM bulb replacementTM
    • 20% discount on all chemicals and accessories
    • Invitation to attend a Jacuzzi Care Workshop
    • Exclusive unlimited rewards – choose £100 cash or £100 credit to use on chemicals when you refer a friend and they buy a hot tub
    • Exclusive access to Members only offers

    Speak to a Hydrolife Sales Executive today to find out how to sign up.

  • Help & Advice

    Always on hand for help and advice

    As well as helping you buy & install your Jacuzzi® hot tub, Hydrolife are always available to field your questions regarding the day-to-day running of your hot tub. Common areas we field regard(ing) the programmes that the hot tubs run, basic water management, using check strips, how & when to add chlorine or bromine… to name but a few. Please don’t be worried about getting back in touch with us at any point for any kind of advice, Hydrolife is here to make sure you get the very best out of your Jacuzzi® hot tub.

    You can contact us at any point by emailing info@hydrolifehottubs.co.uk, just pop your name, address & contact number on the communication along with your enquiry and we’ll be back in touch with your answer.

  • Keeping your Jacuzzi® running perfectly

    Hydrolife provide an extensive service programme for all Jacuzzi® hot tubs. And when you consider that the units also come with a full warranty from Jacuzzi®, you know that should there be an issue, it will be taken care of professionally and efficiently.

    Overview of the Hydrolife service programme:

    We contact all new customers after 11 months to book in the first service and send annual reminders after this point. Our average service takes half a day and includes:


    • Biofilm remover added to water and a flushed shockdose
    • All filters chemically treated
    • Every jet checked and cleaned
    • The acrylic waterline cleaned
    • Pipework and glue-joint inspection
    • All residual water is emptied, cleaned and the shell rinsed down
    • Circulation pump inspection and head cleaned
    • The heater is checked to ensure it is free of scale & the terminals inspected
    • All unions tightened, small seals inspected and replaced if needed

    • Re-fill the hot tub, with fresh water, rinsing and re-fitting the filters
    • Prime all pumps and re-commission
    • Balance the PH of the water
    • Check the ozone/UV function
    • Check the valve function
    • Check diverter valve function
    • Final clean, UV treatment and re-fit the cover
    • Sign off the service with the owner

  • The Official Jacuzzi® Warranty

    When you buy a Jacuzzi® hot tub from Hydrolife it comes with a very comprehensive warranty. As part of our sales process we will sign you up to the free programme, ensuring that all the fantastic services it provides are available immediately to you, should they ever be needed.

    Warranty varies dependent on range chosen but the minimum you can expect is outlined below;

    Jacuzzi® Warranty Information
    • 5 Years Shell Structure: Jacuzzi® spas are warranted against water loss due to defects in the spa shell for up to five years from the original date of purchase.
    • 4 Years Shell Surface: Jacuzzi® spas are warranted against blistering, cracking or delaminating of the interior surface of the spa shell for four years from the original date of purchase.
    • 2 Years Plumbing Components: Jacuzzi® spas’ plumbing components are warranted against leaks due to defects in workmanship or materials for two years from the original date of purchase.
    • 2 Years Electrical: Jacuzzi® spas’ electrical equipment components are warranted against malfunctions due to defects in workmanship or materials for two years from the original date of purchase.
    • 1 Years Covers/Panels: Jacuzzi® hot tub cover and panels are warranted against defects in workmanship or materials for five years from the original date of purchase. Normal wear and weathering of the finish will occur naturally over time, and are not defects.
    • 1 Year CLEARRAY™: Excludes bulbs (warranty 90 days)
    • 1 Year Stereo


FAQs

Common questions regarding hot tubs

There are many questions that can come up during the purchase process and we have highlighted the most common ones to help you get a better understanding of what to expect.

Is a hot tub difficult to install and how long does it take?

Not at all! It all comes down to 3 key elements during the preparation: the base, the power supply and access. With these in place we only need a few hours to install.

How often do you need to change the water?

This should be done 3-4 times a year to keep your hot tub water healthy and clear.

Are the chemicals I need for water purity expensive?

No, on average the price for chemicals breaks down to 50p a day

Will I need my hot tub plumbing to the water mains?

No. They are filled with water from your hosepipe.

What kind of surface does a hot tub require?

An even solid base that is ideally concrete, strengthened patio or decking.

How hot does the water get?

You can get the temperature up to 40° Celsius.

Is a Jacuzzi® hot tub easy to maintain?

Yes, Jacuzzi® hot tubs have intensive filtration and UV purification systems meaning minimal time maintaining them. And with an annual service, will run smoothly for years.